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Resident Resources

Easy Fixes & Hawaii Home Care Tips

Many common household hiccups can be solved in minutes. These step-by-step tips help you fix small issues safely and know when to call us.

Tap a topic to see the steps. If a fix does not work, submit a maintenance request and our team will take it from there.

Kitchen & Bath

Unjamming a garbage disposal

A humming disposal that will not spin is usually jammed.

  1. Turn off the disposal switch and unplug it or switch off its breaker.
  2. Insert a disposal wrench (or 1/4" Allen key) into the hex socket on the bottom of the unit and work it back and forth.
  3. Use tongs, never your hand, to remove any visible object.
  4. Press the red reset button on the bottom, restore power and run cold water as you test it.
Cleaning the dishwasher filter

A dirty filter causes odors and poor cleaning.

  1. Remove the bottom rack.
  2. Twist and lift out the filter assembly.
  3. Rinse under warm water and gently scrub with a soft brush and dish soap.
  4. Reinstall it firmly and run an empty hot cycle.
Clearing a slow drain

Most slow drains are caused by hair or soap buildup near the top.

  1. Remove the stopper and clean off hair and debris.
  2. Use a plastic drain snake to pull out buildup.
  3. Flush with very hot water.
  4. Avoid harsh chemical drain cleaners, which can damage pipes. Call us if it is still clogged.
Cleaning a faucet aerator

Low flow from one faucet often means a clogged aerator, common with Hawaii’s mineral deposits.

  1. Unscrew the aerator from the tip of the faucet by hand or with a cloth-wrapped wrench.
  2. Soak it in white vinegar for 30 minutes.
  3. Scrub with an old toothbrush and rinse.
  4. Screw it back on hand-tight.
Fixing a running toilet

A constantly running toilet can waste a lot of water.

  1. Remove the tank lid and check that the flapper is sealing.
  2. Make sure the chain is not too tight or tangled.
  3. Adjust the float so the water stops below the overflow tube.
  4. If it keeps running, report it so we can replace worn parts.

Safety & Systems

Testing your smoke alarm

Working smoke alarms save lives. Test them monthly.

  1. Press and hold the test button until the alarm sounds.
  2. If it chirps or is silent, replace the battery if it uses one.
  3. Never disable or remove an alarm.
  4. Report any alarm that still does not work.
Resetting a GFCI outlet or breaker

Outlets near water may trip to protect you.

  1. Unplug devices on the affected outlets.
  2. Press the RESET button on the GFCI outlet (often in a kitchen, bath, garage or lanai).
  3. If power is still out, check the electrical panel for a tripped breaker and switch it fully off, then on.
  4. If it trips again right away, stop and report it.
Shutting off the water

Knowing where the shut-off is can prevent major damage during a leak.

  1. Use the small valve under a sink or behind a toilet to stop a local leak.
  2. For larger leaks, use the main shut-off, often near the water heater, an exterior wall or in a condo utility closet.
  3. Turn clockwise to close.
  4. Call us immediately for any major leak.
Replacing an A/C or air filter

Clean filters help A/C run efficiently and reduce dust and humidity.

  1. Turn off the system.
  2. Remove the return vent cover or filter slot.
  3. Note the size printed on the old filter and the airflow arrow.
  4. Insert the new filter with the arrow pointing toward the unit.
Preventing mold and mildew

Warm, humid Hawaii air makes moisture control important.

  1. Run bathroom fans during and after showers.
  2. Open windows or run A/C or a dehumidifier to keep air moving.
  3. Wipe up condensation and spills quickly.
  4. Report leaks or spreading mold right away.

Island Living Home Care Tips

Hawaii’s climate is beautiful, and it comes with a few unique home care needs.

Termites & Pests

Watch for swarming insects in spring evenings, mud tubes or droppings that look like sawdust, and report them quickly. Keep food sealed to avoid ants and roaches.

Salt Air

Ocean air can corrode locks, hinges and metal fixtures. Rinse lanai furniture and screens occasionally and report sticky locks.

Hurricane Season

Hurricane season in the Central Pacific runs June 1 through November 30. Keep a kit with water, food, flashlights and medications, and secure loose outdoor items.

Water Use

Report leaks, running toilets and dripping irrigation promptly. Small leaks add up and can cause hidden damage.

Solar Water Heaters

If your home has solar hot water, expect cooler water after cloudy days. Report it if hot water does not return when the sun does.

Yard & Drainage

Keep gutters, drains and yard areas clear of leaves so heavy rain can drain away from the home.

Know When to Call

When a Repair Needs a Professional

Some issues should always be handled by a licensed professional. Submit a maintenance request right away for electrical problems, water leaks, appliance failures, A/C that will not cool, pest infestations or anything involving gas.

For emergencies that threaten health, safety or serious property damage, call our office immediately after contacting 911 if needed.

  • Sparking or burning smells
  • Active water leaks
  • Gas odors
  • Sewage backups
  • No power or water
  • Security issues
Oahu home exterior with garage and garden
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